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How do you contact an American, in America that works for Google???

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Keep getting calls for completely different veterinary clinics. Never received a call for us originating from our Google Ad, ALL calls were wrong #'s. Google is telling me that as soon as the issued is corrected, they will refund our money. The number this guy's calling from is obviously not in the U.S.

1 Expert replyverified_user

Re: How do you contact an American, in America that works for Google???

Rising Star
# 2
Rising Star

Good afternoon.

 

The issue seems to be that this person is calling the wrong number. After you make certain your ads are not being triggered for geographic areas outside your desired territory, the only thing you can do is to tell the caller that they have a wrong number and wait for Google to resolve the actual issue.


Theresa
Google AdWords Top Contributor
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Re: How do you contact an American, in America that works for Google???

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I don't understand what's happening. Google says they're working on the
problem and for me to "not worry"... My ad hasn't drummed up any phone
calls, but lot's of people are getting wrong #'s when they hit "call now"
on other's ads...

--
Liz
A Home Vet
1511 6th Ave Suite E
Billings, MT 59101
406-839-5763.

Re: How do you contact an American, in America that works for Google???

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I don't understand what's happening. Google says they're working on the
problem and for me to "not worry"... My ad hasn't drummed up any phone
calls, but lot's of people are getting wrong #'s when they hit "call now"
on other's ads...

--
Liz
A Home Vet
1511 6th Ave Suite E
Billings, MT 59101
406-839-5763.