3.1K members online now
For issues or questions regarding logging in, account access, or account security
Guide Me

How can my account be unsuspended?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I accidentally did a chargeback on my card on a Google charge. The amount was suspicious and Google Adworks did not appear on the charge. Later realised it was Google and amount was paid. I want to start a new ad campaign.

1 Expert replyverified_user

How can my account be unsuspended?

Rising Star
# 2
Rising Star

Hi Barry,


You'll need to reach out to Google AdWords support, explain the situation, and ask for their help unsuspending the AdWords account.


Here's the contact info for Google AdWords support:


It's a pretty big deal for Google to suspend an AdWords account, so it may take some work getting unsuspended. Hopefully support will be able to help you quickly.