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Hi, I don't have access to the google key word planner tool? Even if i have an active campaign!

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi I have no access to the GKP with an active campaign or with a MCC account!
Can someone please help!

1 Expert replyverified_user

Hi, I don't have access to the google key word planner tool? Even if i have an active campaign!

Top Contributor
# 2
Top Contributor

first, try resizing the browser-window to 100% scale,
disabling any ad-blocking software or extensions, and
clearing the current browser's cache and cookies -- or
try the above with a different browser, such as chrome.

normally, the tools-tab is on the main menu-bar,
aside home, campaigns, and opportunities --
https://support.google.com/adwords/answer/1722070

note that if a manager-account (my-client-center) is being used then,
a client-account must be created (linked) and selected, first, before
the tools-tab will appear -- these are account/campaign specific tools.

otherwise, google-trends may be used for more
general keyword and search-term analysis --
https://www.google.com/trends/

otherwise, a support specialist at google may be contacted directly:
https://support.google.com/adwords/answer/8206
https://support.google.com/adwords/answer/1385067