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'Grant Access' button does NOTHING; can't accept invitation acceptance

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# 1
Visitor ✭ ✭ ✭

As mentioned, clicking Grant Access button under Account Access doesn't do anything. The user, who has already accepted my invitation, still can't log into my AdWords account, stating that they're trying to access another account and asked to log in again which brings them to an endless loop. I also tried confirming the invitation acceptance under notifications but to no avail! Help???

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Marked as Best Answer.
Solution
Accepted by topic author Digital D
January 2016

Re: 'Grant Access' button does NOTHING; can't accept invitation accept

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# 3
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Digital D,

Have you tried declining/terminating access and inviting the user again? Worked for me.

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Re: 'Grant Access' button does NOTHING; can't accept invitation accept

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Among the things I've tried:
- Using another browser
- Cleared all cache and cookies

The Grant Access button still appears after refreshing the page. I even thought it needs some time to update but it's been more than 12 hours now...
Marked as Best Answer.
Solution
Accepted by topic author Digital D
January 2016

Re: 'Grant Access' button does NOTHING; can't accept invitation accept

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Digital D,

Have you tried declining/terminating access and inviting the user again? Worked for me.

Re: 'Grant Access' button does NOTHING; can't accept invitation accept

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Well that did the trick! Thanks! Never thought of that! Funny though how such a huge service still has bugs in the system.