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Google adwords

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi  I am being charged on a monthly basis for google adwords, but when I try to sign in, I can't seem to access anything, but it redirects me to creating a new advert and making payment. I would like to mange my existing campaigns but I cant access my account,  I remember suspending my ad, but I am still being charged for it. 

Thanks for your help.

1 Expert replyverified_user

Google adwords

Google Employee
# 2
Google Employee

Hi there,


Thanks for posting in the AdWords Community! This is definitely we can help you look into. There are quite a few reasons this could be happening. The ad you could have created could have been under another email address that you would need to sign into in order to see your active ad. Alternatively, you could have created your ad in AdWords Express which would cause you to not be able to see your ad in the traditional AdWords interface.


For our teams to investigate this closer, I'd suggest filling out this form to get some more definitive details.

We hope this helps point you in the right direction.