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Google Feed ftp upload - cannot find my .txt on upload.google.com

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Guys: 

 

Just trying to upload my first product feed to google; I've followed the instruction; however, when I upload the feed via ftp, I can't even find my feed. txt  - - -  while I try to click on the directory, no response at all. 

 

Anyone knows what is going on??? Or should I use our website's hosting instead using upload.google.com????

 

Thank you very much for your help. 

 

 

Regards

 

Randy

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1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Ran C
November 2016

Google Feed ftp upload - cannot find my .txt on upload.google.com

[ Edited ]
Top Contributor
# 3
Top Contributor

ftp upload instructions are currently here:
https://support.google.com/merchants/answer/160627

the inventory product-feed file is uploaded (put) to google --
then, and the merchant-center registered feed will show a
change to the last-upload-date and status, after the ftp.

to upload the file -- simply ftp to: uploads.google.com
navigate to the local directory (folder) where the feed
file is located, select the .txt file, and issue an ftp put.

 

upload the file and then immediately check the merchant-center-account --

the last-upload-date and feed status should change within an hour or so.

be certain that the .txt file-name uploaded exactly matches

the .txt data-feed file-name that was previously registered,

using the merchant-center-account:
e.g.
uk-product-inventory.txt

be certain there is only one, single, feed registered for the target-country --
use the same exact file (name) for any and all uploads, including any and

all additions, changes, deletions, or re-submits.

note that there will be no interaction on the google-server-side --

there will be no way to view the file on any of google's machines --
the file will simply disappear into the merchant-center and the
number of bytes uploaded will be displayed on the local client.

the only other indication that an ftp was successful or not, will be
if the last-upload-date and status changes for the registered feed,
under the products-feeds-tab of the merchant-center-account:
https://merchants.google.com/mc/feeds/dashboard?scope=products

the products-list-tab should also show updates to individual inventory items:
https://merchants.google.com/mc/items

note that an ftp-upload (put) of the feed, to google,
has nothing whatever to do with a scheduled-fetch --
a scheduled-fetch is entirely different and requires

remote-access to the file, but not necessarily ftp;

http/https are usually best for a scheduled-fetch;

for a scheduled-fetch, google gets the feed-file.

see also

https://support.google.com/merchants/answer/160627

https://merchants.google.com/mc/ftpsettings

https://support.google.com/merchants/answer/1219255

 

 

View solution in original post

Google Feed ftp upload - cannot find my .txt on upload.google.com

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I've try to use our ftp

 

path: ftp://mydomain.com/feed/pxx_wxx_txx_xx.txt

 

And google says 

Failed to locate file. Please make sure the file exists AND that your feed has permission to access it.

 

So frustrating.. . . 

 

 

Randy

Marked as Best Answer.
Solution
Accepted by topic author Ran C
November 2016

Google Feed ftp upload - cannot find my .txt on upload.google.com

[ Edited ]
Top Contributor
# 3
Top Contributor

ftp upload instructions are currently here:
https://support.google.com/merchants/answer/160627

the inventory product-feed file is uploaded (put) to google --
then, and the merchant-center registered feed will show a
change to the last-upload-date and status, after the ftp.

to upload the file -- simply ftp to: uploads.google.com
navigate to the local directory (folder) where the feed
file is located, select the .txt file, and issue an ftp put.

 

upload the file and then immediately check the merchant-center-account --

the last-upload-date and feed status should change within an hour or so.

be certain that the .txt file-name uploaded exactly matches

the .txt data-feed file-name that was previously registered,

using the merchant-center-account:
e.g.
uk-product-inventory.txt

be certain there is only one, single, feed registered for the target-country --
use the same exact file (name) for any and all uploads, including any and

all additions, changes, deletions, or re-submits.

note that there will be no interaction on the google-server-side --

there will be no way to view the file on any of google's machines --
the file will simply disappear into the merchant-center and the
number of bytes uploaded will be displayed on the local client.

the only other indication that an ftp was successful or not, will be
if the last-upload-date and status changes for the registered feed,
under the products-feeds-tab of the merchant-center-account:
https://merchants.google.com/mc/feeds/dashboard?scope=products

the products-list-tab should also show updates to individual inventory items:
https://merchants.google.com/mc/items

note that an ftp-upload (put) of the feed, to google,
has nothing whatever to do with a scheduled-fetch --
a scheduled-fetch is entirely different and requires

remote-access to the file, but not necessarily ftp;

http/https are usually best for a scheduled-fetch;

for a scheduled-fetch, google gets the feed-file.

see also

https://support.google.com/merchants/answer/160627

https://merchants.google.com/mc/ftpsettings

https://support.google.com/merchants/answer/1219255