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Google Display Ads Appearing Incorrectly

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

This is the first time I have encountered this problem. I am currently running a campaign for a client in Sweden and they came across their display banners on certain placements being cropped and distorted? 

 

Has anyone ever seen this before? Is this a problem with the actual publishers website? All the banners are correctly in proportion within my account.

 

Thanks,

 

Tim.

 

image001.png

2 Expert replyverified_user

Re: Google Display Ads Appearing Incorrectly

Top Contributor
# 2
Top Contributor
Hi there;
The ads were resized;
Check this discussion;
https://www.en.adwords-community.com/t5/Tracking-Reporting/Google-resizing-uploaded-image-ads/td-p/4...
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Google Display Ads Appearing Incorrectly

[ Edited ]
Community Manager
# 3
Community Manager

Hi Tim,

Moshe is correct; Google may resize your ad to fit other similarly sized ad slots. This looks like a case where the feature did not work like it should have, so please look out for an email from me so I can follow up with more details.

Thanks!
Cassie