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Google Adwords billing issue with no email notifications being sent.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have had 2 very unsuccessful call with 2 representatives oversees for your company. I did not receive any billing notifications emails at all and was changed in excess of $272.00... I would hate to have to file a BBB, and Attorney General's Office complaint, but will if need be.

1 Expert replyverified_user

Google Adwords billing issue with no email notifications being sent.

Community Manager
# 2
Community Manager

Hello,

 

I'm sorry to hear that you've had a negative experience. Have you received a follow-up call from a member of the AdWords Team since posting this yesterday? If not, I would like to escalate this for you.

 

Cassie

Google Adwords billing issue with no email notifications being sent.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have not received a call, or resolution. Please escalate...

Greatly appreciated.

Google Adwords billing issue with no email notifications being sent.

Community Manager
# 4
Community Manager

Hi there,

 

Thank you for following up. I've escalated this for you, and you should be hearing from the AdWords Support team in the next few days.

 

Cassie

Google Adwords billing issue with no email notifications being sent.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I'm still waiting for a call on this issue.. 

Google Adwords billing issue with no email notifications being sent.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

No call on this issue....Thank you.

Google Adwords billing issue with no email notifications being sent.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Still no call to resolve this issue.