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Error while trying to add an admin to adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to add a new admin to my google adwords account.

While attempting to do this I'm getting this error: 

"An error occurred. Please try again later"
 
Any ideas?!? 
This is happening two days in a row now... 
 
Thanks!
1 Expert replyverified_user

Error while trying to add an admin to adwords

Top Contributor
# 2
Top Contributor

Hi @Ben L,

 

Do you have the admin access for the AdWords account to add/delete another user?

If so, try with another browser or deleting caches and cookies.


Regards
Archit, AdWords Top Contributor, Community Profile
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Error while trying to add an admin to adwords

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi @Ben L!

I think it would be better to contact to adword team with a screen shot. if you are facing this issue for two or more days.

 

Error while trying to add an admin to adwords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Mian A Any idea what is the best way to contact them? 

Re: Error while trying to add an admin to adwords

Explorer ✭ ✭ ☆
# 5
Explorer ✭ ✭ ☆

Hi @Ben L!

It would be better to send them feedback from your AdWord account. For this press the gear or three dot icon from the upper right corner and then hit feedback option.

Untitled.png

A new dialog box will be opened where you have to write the problem and take the screenshot of the error that you are facing.

hope it will be helpful.