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Display network - starting today is showing only one group of ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everybody,

I have an issue with my Display campaign. Starting today it isn't showing both my ad groups.
Campaign details:

- Type:Display Network only - Drive action

- 2 groups: one with Responsive ads, the other with Image ads.

Since now it has been serving the responsive ads and ignoring (not serving) the image ones, starting today is making the opposite.

What happened? How can i do to make both my groups available for serving?

 

 

 

 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Enache R
June 2017

Display network - starting today is showing only one group of ads

Top Contributor
# 4
Top Contributor

This could have happened due to the remarketing list that you have added. Give it sometime until the list becomes active for all your ad groups and then re-analyse the data.

 

Pankaj

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Display network - starting today is showing only one group of ads

Top Contributor
# 2
Top Contributor

Hello,

 

Did you make any specific changes to your account? Go to account history and see for the recent changes w.r.t. this campaign. 

 

Also, I hope your ads are in approved state and there are no dis-approvals.

 

Pankaj

Display network - starting today is showing only one group of ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Pankaj, 

Thank you so much for your answer!

It was all going very weel for a week now.
Yesterday i made 2 changes.

I went to History and i saw the only changes i made: Budget amount increased and 10 boom user lists added - remarketing lists

Marked as Best Answer.
Solution
Accepted by topic author Enache R
June 2017

Display network - starting today is showing only one group of ads

Top Contributor
# 4
Top Contributor

This could have happened due to the remarketing list that you have added. Give it sometime until the list becomes active for all your ad groups and then re-analyse the data.

 

Pankaj

Display network - starting today is showing only one group of ads

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you so much for your help Pankaj!