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Cannot log in to Adwords - PERIOD

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I seem to only get this error when attempting to login to Adwords."This email address already has access to an AdWords account and cannot be reused." This appears to mean that my email address is already connected to Adwords but not as a Google Apps/Adwords account.?

 

HOW DO I PROPERLY ASSOCIATE MY GOOGLE APPS EMAIL ADDRESS WITH ADWORDS IF I CANNOT LOGIN TO THE "ALREADY EXISTING ACCOUNT"?Cat Sad

 

Here is a short video showing how I receive the error.

 

I have attempted logging into Adwords via:

I cannot get to Step 2. https://support.google.com/adwords/answer/44500?hl=en

    1. Sign in to your AdWords account at https://adwords.google.com.
    2. On the My Account tab, click Account access.
    3. Click Invite other users.
    4. Enter the Google Account email that you want to use.
    5. Click Save Changes.
    6. You'll receive an invitation at your new email address with instructions for completing the changes.
    7. To remove your previous Google Account email, return to the My Account tab and click Account access, then clickTerminate access for the old email address.

NOTE:

  • My email address is a Google Apps account
  • I have cleared my cache and cookies
  • I have attempted this process from multiple devices/locations

 

From Google:  

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Jason K
September 2015

Re: Cannot log in to Adwords - PERIOD

Badged Google Partner
# 2
Badged Google Partner

Jason,

 

From your Video it looks like you are dealing with Adwords Express. I think the conflict you are seeing is the difference between Adwords and Adwords Express. attemping to login to Adwords  and it recognizing you have an Adwords Express Account

 

See if you can login through here:

https://adwords.google.com/express/

 

Also try different browsers if possible,

 

More Adwords Express info

https://support.google.com/adwords/express/answer/2481410?hl=en

 

If still unresolved  contact the HELP desk live and tell them Adwords Express and your issues.

https://support.google.com/adwords/answer/8206?hl=en&hlrm=en

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Jason K
September 2015

Re: Cannot log in to Adwords - PERIOD

Badged Google Partner
# 2
Badged Google Partner

Jason,

 

From your Video it looks like you are dealing with Adwords Express. I think the conflict you are seeing is the difference between Adwords and Adwords Express. attemping to login to Adwords  and it recognizing you have an Adwords Express Account

 

See if you can login through here:

https://adwords.google.com/express/

 

Also try different browsers if possible,

 

More Adwords Express info

https://support.google.com/adwords/express/answer/2481410?hl=en

 

If still unresolved  contact the HELP desk live and tell them Adwords Express and your issues.

https://support.google.com/adwords/answer/8206?hl=en&hlrm=en

 

Re: Cannot log in to Adwords - PERIOD

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Turns out it was because of an old tmp account with same email address in existence that we were not aware of. It's solved, but thanks for your reply.