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Can't export reports to excel

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've tried to export campaign keyword reports to excel a few times and I'm getting an error. I logged out and tried again and that didn't work. I even restarted my computer and re-logged in and I still got the error.


I need to pull last month's reporting for analysis and distribution so I'm hoping someone is aware of the error and working on it. I even called a colleague with a different Adwords log-in and she was experiencing the same issue.


Please advise!


Thank you!

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Rob Taylor
September 2015

Re: Can't export reports to excel

Rising Star
# 2
Rising Star

What's the error you're getting it? Is it upon exporting or opening the file?

Have you tried change the browser or clean Cache/History?

You can download .CSV, open it in excel and use "Text to Columns" to make everything separate into individual columns.

Leandro Martinez | Basta1Click

Re: Can't export reports to excel

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi there,

Thanks for the reply! It was saying there was an error with the change that I requested once I tried to hit the "download" button for Excel .csv and .csv.

I tried again this morning and it is working now. I'll save your solution just in case this happens again.

Thank you,