I am currently unable to print off our EU VAT invoice. We have never had this problem previously, but now the following error is shown:
- Make sure the web address https://doc-0c-ao-payments.googleusercontent.com is correct.
- Look for the page with your search engine.
- Refresh the page in a few minutes.
I have been trying this for the last few days and always get the same error.
Please can someone advise?
Billing questions are extremely difficult to answer here on the community because we cannot replicate the issue you are having. I suggest you contact Google direct for this issue there could be a technical issue someone at Google needs to look into. Here is a link to a list of Google support numbers by country https://support.google.com/adwords/answer/1385067
Best of Luck!
I couldn't find the right contact number so that was a big help. It turns out it was a browser issue - the recent Internet Explorer updates are not compatible with the page I was trying to access, once I used Firefox it worked perfectly.