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An error occurred. Please try again later. when adding mobile ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to add mobile ad, but always facing the same issue:

 

Screenshot_3.png

 

What can I do to fix the issue?

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Andrew C
June

An error occurred. Please try again later. when adding mobile ad

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you for your help!

 

The problem was that I chose wrong campaign type. When I changed it to "Search network only - Mobile app instals", all gone well and I didn't have to fill fields like "Scheme" and "Host and path". Maybe the problem was also in "!" symbol, I don't know, because I changed campaign type and that's it. (But when I changed campain type I also removed "!" symbol from headline).

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An error occurred. Please try again later. when adding mobile ad

Top Contributor
# 2
Top Contributor

Hey Andrew, 

 

Have you tried filling out the Scheme & Host and Path with real data? 

 

If that isn't working try removing the "!" , you might be prevented from using too many characters. 

 

Lastly if this isn't working, you'll need to look into your app data. 

 

Let me know how it goes! 

Joshua, Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

An error occurred. Please try again later. when adding mobile ad

Rising Star
# 3
Rising Star

Hi Andrew,

 

That might be related to the exclamation mark in your headline. I know the actual name of your app includes an exclamation mark, but typically Google won't allow one in an ad headline. I don't know if they would make an exception in this case, but I recommend trying to save the ad without the exclamation mark. If it saves, that tells you what the problem was. Smiley Happy

 

Best,

 

John

Marked as Best Answer.
Solution
Accepted by topic author Andrew C
June

An error occurred. Please try again later. when adding mobile ad

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you for your help!

 

The problem was that I chose wrong campaign type. When I changed it to "Search network only - Mobile app instals", all gone well and I didn't have to fill fields like "Scheme" and "Host and path". Maybe the problem was also in "!" symbol, I don't know, because I changed campaign type and that's it. (But when I changed campain type I also removed "!" symbol from headline).