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Adwords home page is constantly reloading itself

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Does anyone have the problem where Adwords keeps reloading itself right after it loads?  It's happening to me and it makes it relatively unusable.

2 Expert replyverified_user

Adwords home page is constantly reloading itself

Community Manager
# 2
Community Manager

Hi Elliott,

 

Are you still experiencing the issue? I just checked on my end and wasn't able to recreate this, so please just let me know.

 

Cassie

Adwords home page is constantly reloading itself

Top Contributor
# 3
Top Contributor

Hi @Elliott L,

 

As Cassie has verified, I am not experiencing that at the moment. However, I have encountered this before. 

 

1) Make sure you are using the latest version of Google Chrome.

2) Log out of your Google Account and clear the browser cache (Ctrl+H).

3) Restart computer. 

4) Open Google Chrome, log in and then visit AdWords directly at: https://www.google.com/adwords/

 

This should resolve it. If it does, great. If it does not please let us know so that Cassie can look into things further for you. 

 

All the Best,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Adwords home page is constantly reloading itself

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@James

 

I just started having this issue. I've tried two different computers, my browsers are all updated, and I followed your directions above. Is there anything else to try? 


Thanks, 

Amber

Adwords home page is constantly reloading itself

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

Hi @Amber G
I was having the same issue. Try this -
Login in your Google Adwords account. Let it refresh. If you are using a google mail id, you will be login in all Google accounts. 
Open a new tab and open adwords.google.com. This will redirect you to your Adwords account immediately.
This might help you.
Thanks

  

Adwords home page is constantly reloading itself

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi, 

I tried all the things above but still constantly refreshing only in Chrome (lastest version), 

in Safari and Firefox the login to adwords still works like a charm. 

Very strange thing. 

Any other suggestions to try???

 

Adwords home page is constantly reloading itself

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I have exactly the same. Have no idea how to enter.

Tried 2 computers

Adwords home page is constantly reloading itself

Top Contributor
# 8
Top Contributor

Hi,

 

The only other issues I have seen associated with this type of behavior has been: 1) corrupted web browser or extension, 2) a shoddy internet connection that was dropping packets (but other pages would randomly reload, too), 3) multiple Google account logged on 4) technical issues with the Google and/or AdWords account. 

 

Try doing a fresh install of the latest Google Chrome web browser and not adding any third party extensions and see of the issue continues. When you attempt to use AdWords, make sure to only be logged in with the Google account that controls your AdWords accounts (and not any other Google accounts). 

 

If it still continues, I would advise that you contact support since your account will need to be accessed. You can call AdWords Support at 866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST). This is toll-free number in the United States.

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Adwords home page is constantly reloading itself

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi James

Thanks, but i tried several browsers.

This happend when I was invited to a new AD-group from other person.

So still not working.

Kind Regards

 

Adwords home page is constantly reloading itself

Top Contributor
# 10
Top Contributor

Hi Antonio,

 

You are welcome... sorry to hear the issue is so persistent. You will need to involve AdWords Support. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile