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Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Has anyone had the error 1603 when downloading the latest version of editor.  I've uninstalled and deleted all my editor files and now I don't have the old version of editor and I am still getting this error on install.

Its really frustrating as I now no longer have editor on my machine.

 

Thanks for any insights!

 

Best

 

Alona

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: Adwords Editor Download Fatal Error 1603

Google Employee
# 2
Google Employee
This is a Windows Installer error, usually indicative of some environmental issue.

The best way to troubleshoot is to run the installer manually, logging the output, then look for the error in the log.

Starting with version 11.2, AdWords Editor is installed by Google Software Update, so if the manual installation succeeds, you will have installed Editor without installing Google Software Update, which is necessary to keep the app up to date.

You can tell if Google Software Update has been installed by the presence of C:\Users\%USERNAME%\AppData\Local\Google\Update

To install manually with logging, you need to download the msi from http://dl.google.com/adwords_editor/11.2.3.0/google_adwords_editor.msi

Open a command window where you downloaded the file (most likely C:\Users\%USERNAME%\Downloads), and enter the following command:

msiexec /i google_adwords_editor.msi /l*v editor_install.log

Search the log for 1603.

If the install happens to succeed, I strongly suggest you uninstall, which you can do from the menu, then reinstall from www.google.com/adwordseditor, to ensure you have Google Software Update.





View solution in original post

Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: Adwords Editor Download Fatal Error 1603

Google Employee
# 2
Google Employee
This is a Windows Installer error, usually indicative of some environmental issue.

The best way to troubleshoot is to run the installer manually, logging the output, then look for the error in the log.

Starting with version 11.2, AdWords Editor is installed by Google Software Update, so if the manual installation succeeds, you will have installed Editor without installing Google Software Update, which is necessary to keep the app up to date.

You can tell if Google Software Update has been installed by the presence of C:\Users\%USERNAME%\AppData\Local\Google\Update

To install manually with logging, you need to download the msi from http://dl.google.com/adwords_editor/11.2.3.0/google_adwords_editor.msi

Open a command window where you downloaded the file (most likely C:\Users\%USERNAME%\Downloads), and enter the following command:

msiexec /i google_adwords_editor.msi /l*v editor_install.log

Search the log for 1603.

If the install happens to succeed, I strongly suggest you uninstall, which you can do from the menu, then reinstall from www.google.com/adwordseditor, to ensure you have Google Software Update.





Re: Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi,

I am just not able to fix this issue while doing my best to follow your instructions.

I cannot install the editor... any other suggestions?


Thanks!

Re: Adwords Editor Download Fatal Error 1603

Google Employee
# 4
Google Employee
What did the log say about the error?

You can try the latest version by substituting 11.4.2.0 for 11.2.3.0 in the url mentioned earlier.

Keep in mind installing this way is only for debugging purposes, as without Google Software Update, the application won't be kept up to date.

Re: Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi,

This solution no longer works. The link to the MSI is broken and I can't find it online. I am getting the same 1603 error when downloading the version 11.5.7. Any new updates on this issue? Thanks.

Re: Adwords Editor Download Fatal Error 1603

Google Employee
# 6
Google Employee
The following msis are directly available:

https://dl.google.com/dl/adwords_editor/11.5.7.0/google_adwords_editor.msi
https://dl.google.com/dl/adwords_editor/11.4.3.0/google_adwords_editor.msi
https://dl.google.com/dl/adwords_editor/11.3.3.0/google_adwords_editor.msi
https://dl.google.com/dl/adwords_editor/11.2.4.0/google_adwords_editor.msi

Assuming there's no current installation, you should be able to download and run the following on any of them:
msiexec /i google_adwords_editor.msi /l*v editor_install.log

Then look for 1603 in the logs. Keep in mind this is only for debugging installation issues, for reasons mentioned in earlier post.

Re: Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Download and run this
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

Choose Adwords in the list and reinstall this should work

Re: Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thanks for the reply, but I already have version 11.3.3 installed and I can't get it uninstalled. So I can install, update, or uninstall. I'm really stuck here. Any other suggestions?

Adwords Editor Download Fatal Error 1603

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

the link broken Smiley Sad

send please new verson link? 11.6

Adwords Editor Download Fatal Error 1603

Google Employee
# 10
Google Employee

As mentioned earlier, it is unadvisable to install msi directly as it won't be under the control of the Google Software Update. The work-around was given only for getting additional info on the underlying cause of 1603.

If you are still getting 1603, after trying https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed... can get the latest msi, released today, at https://dl.google.com/dl/adwords_editor/11.7.0.0/google_adwords_editor.msi