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Adwords Account Suspended need assistance

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

My adwords account was suspended a week ago with the reason of billing, i had been asked to give some proof of some documents earlier for my account which i had provided and i was working fine until this happened, i contacted support and after multiple emails they said that my account was fine and working, i sent them a screenshot and this the the email i got from them.

 

Hello,

Thank you for your email. We have checked and found there is no pending action from Compliance Team. 

As a member of the Google Payments team, unfortunately I'm unable to provide the best answers regarding Adwords. What I can do is connect you to the Adwords Team via our Google AdWords Help Center:

Thank you for your understanding and cooperation,

Sincerely, 
The Google Ads Support Team

 

Please let me know what more is required or what more i can do to get my account started again as i am loosing out on a lot and have already invested a lot.

 

Regards,

Ali

Adwords Account Suspended need assistance

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Are you using virtual card as a payment method.

Adwords Account Suspended need assistance

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

No this is a Master Debit card issued by my bank 

Adwords Account Suspended need assistance

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Dear Pro e,

 

Try to add your credit card instead of master debit card.