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AdWords keeps showing "refresh this page" error message

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I keep getting this error message. Anyone else has the same issue with the interface?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Maja W
August

AdWords keeps showing "refresh this page" error message

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

What works for me every time without switching to the new interface is deleting one specific cookie.  In Chrome go to privacy and find the Cookie section.  Click into it.  Search for Adwords.  Click into Adwords.Google.Com cookie set (should be at least a dozen cookies).  Then look for the cookie with the name 'S'.  Delete that cookie and refresh adwords.  Should fix the problem for about a week or two Smiley Happy

 

Hope that helps.

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AdWords keeps showing "refresh this page" error message

Top Contributor
# 2
Top Contributor

Clearing cache and cookies should resolve the issue;

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

AdWords keeps showing "refresh this page" error message

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you! It looks like that's helping. 

Marked as Best Answer.
Solution
Accepted by topic author Maja W
August

AdWords keeps showing "refresh this page" error message

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

What works for me every time without switching to the new interface is deleting one specific cookie.  In Chrome go to privacy and find the Cookie section.  Click into it.  Search for Adwords.  Click into Adwords.Google.Com cookie set (should be at least a dozen cookies).  Then look for the cookie with the name 'S'.  Delete that cookie and refresh adwords.  Should fix the problem for about a week or two Smiley Happy

 

Hope that helps.

AdWords keeps showing "refresh this page" error message

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I didn't find the 's' cookie, but I searched for all Adwords cookies and deleted them. After that no more error message. 

 

Thanks for the useful advice!