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AdWords access shared with me but I can't log in.

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I got an invitation to my company's AdWord's account but when I try to log in it just keeps routing me back to the login page. It never passes me through to the actual AdWords tools for my company.

1 Expert replyverified_user

AdWords access shared with me but I can't log in.

Top Contributor
# 2
Top Contributor

Hi @Shauna G,

 

It sounds like there are cookies for other Google accounts in the web browser that are confusing the system. 

 

I would try logging out of all Google accounts, clearing the web browser cache (Google Chrome: Ctrl+H) and then clicking logging in to the Google account that received the invitation only (no others) and then completing the invite request. Also, make sure you are using the latest Google Chrome web browser and that there are no browser extensions like AdBlock, UBlock, etc..

 

Please let us know what you discover.

 

Kind Regards,

 

James

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AdWords access shared with me but I can't log in.

Badged Google Partner
# 3
Badged Google Partner

Hello @Shauna G,

I guess the company which sent you the invitation needs to approve after you have accepted the invitation. 

 

Regards,

Syed Sayem Mustafa