AdWords Seller Ratings Help!
Recently on my AdWords campaign Seller Ratings was activated and I am getting a 3.8 rating. My google reviews are much better (4.7), but I am curious as to where I can find survey results or at least what questions are in my survey. I don't ever recall activating this feature.
Re: AdWords Seller Ratings Help!
When seller ratings appear with your ads, there is usually a link to Google's view of your ratings. It might look something like this https://www.google.com/shopping/seller?q=amazon.com
While it seems that you already understand that these reviews may have come through consumer surveys, it may help to know exactly where google is collecting your ratings. If they are from consumer surveys then you would likely need to track down your access to that service.
Hope this helps!
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