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AdWords Account Ban

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Adwords Community, 

We tried to advertise through adwords display network. The campaign got some clicks and we created some other campaigns too. The problem is Adwords suspended our account for policy violation. We tried couple of times over phone to know the reason as we can fix the problem. 

 

However, they did not disclouse any specific reason. 

if you guys can have a look at the site and let us know what's wrong with the website. 

https://alltrendygear.com

We are spending around 1k per day on facebook.

1 Expert replyverified_user

AdWords Account Ban

Top Contributor
# 2
Top Contributor

Hi there;
What was the reason for suspension mentioned in the email received from Google? (Look for this email - it is the key for understanding the issue)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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AdWords Account Ban

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello MosheTLV, 

Thank you for your reply. 
Here is the information 
Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions. Please note that this means your account and any related accounts have been suspended, you can't create any new accounts, and your ads will no longer run on Google, our search partners, or on Display Network placements.

 

Please let me if there is something we can do to change our website. We have seen similar website advertising on AdWords that has the same theme. Not really, sure what we did wrong. 

AdWords Account Ban

Top Contributor
# 4
Top Contributor

There should be another email with a more specific reason, otherwise  you should start reviewing each section of the policy for compliance. This is indeed a lot of work....

(BTW: remove the pop-up - this is one violation, but probably not the one which triggered the suspension)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

AdWords Account Ban

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you for your time. 
We set up the pop-up after the account got suspended. 

This is another email that we got from AdWords. 

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. 

For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/select/tsandcsfinder

Thank you for your time.