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Ad words Customer Support

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account suspended and for 45 days I cant get answer from Google . 

2 Expert replyverified_user

Ad words Customer Support

Top Contributor
# 2
Top Contributor

You should have received an email from Google which will have informed you of the reason for the suspension - what did that say?

Ad words Customer Support

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Nothing , same bs all thew time 

Ad words Customer Support

Top Contributor
# 4
Top Contributor

What is the url you are advertising?

Ad words Customer Support

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I open new ad words account so I can have chance to speak to live person and what Google did suspend this account too. But I didnt have any adds running under this account 

Ad words Customer Support

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

www.ilovekartina.tv its Russian tv . I see so many dealers , who adds are on but mine got suspended 

Ad words Customer Support

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Last email I got from them 

As mentioned in our previous email, you've submitted ads that violate our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. For more information about suspended accounts, please see http://support.google.com/adwordspolicy/bin/answer.py?hl=en&answer=164786 

For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/select/tsandcsfinder. To learn more about AdWords policies, including our suspension policies, you can review our advertising policies at http://support.google.com/adwordspolicy?hl=en

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at http://support.google.com/adwords/bin/answer.py?hl=en&answer=1703646

If you believe that you meet all of the above requirements and want to make an appeal, please fill out the following form: http://support.google.com/adwords/bin/request.py?contact_type=policy_suspended

Please be aware that we can't process your request unless our policy guidelines and terms and conditions are met.

We appreciate your cooperation.

Sincerely,
The Google AdWords Team

Ad words Customer Support

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

All what it said 

Your account is suspended - We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies. 

Ad words Customer Support

Top Contributor
# 9
Top Contributor

Hi Kartina,

 

You have already asked this question is a different post - did you see my reply?
https://www.en.advertisercommunity.com/t5/Ad-Approval-Policy/Site-Suspended/m-p/859501#M30068

 

Opening a new account will not solve your problem.

 

Ad words Customer Support

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I didnt see it