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Ad Gallery Image Ad Bugs and Malfunctions

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

If at all possible can the Adwords team work on not auto loading Display ads when they are being created in the Ad Gallery? The ad updates every time you change anything and this leads to the page getting stuck and "breaking". The page then fails and you have to redo the whole ad. It would be better if you could do all your changes and then press a button to reconfigure the ad all at once instead of it constantly doint it by itself and messing up your page load.

In addition, in the General Purpose Image Ads of the Ad Gallery you are only able to create on ad at a time for some reason. The page reads "an internal error has occurred" anytime you create more then one ad. This is a malfunction.

1 Expert replyverified_user

Ad Gallery Image Ad Bugs and Malfunctions

Community Manager
# 2
Community Manager

Hi Ivan,

Thanks for posting to the Community.

 

We appreciate you sharing this feedback. I'll pass this along to our product team.

 

As for the error, is this still occurring? If so, can you share a screenshot?

 

Please be certain to not include any personal information (email, customer ID) in the screenshot. Thanks!

 

Best,

Spencer