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Account suspension due to violation of Terms

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have started Adwords campaigns for my new website. everything seems to be fine and campaigns are up and running for few hours. Then i got a message stating my account is suspended.

I have appealed and i got this reply from Adwords

 

"Thank you for writing in. While reviewing your account, our specialists identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts. "

 

I am from india and I am using my Friends credit card for campaigns budget. As it is my first experience with Adwords, it's really weird to get my account banned on first day. I have not done any fraud payment and i have all the proofs of the payment. If the issue is with the payment then may be i can try other alternatives. Please help me solving this issue. I am worried Smiley Sad 

 

Thanks

1 Expert replyverified_user

Account suspension due to violation of Terms

Community Manager
# 2
Community Manager

Hi there,

Thanks for posting to the Community.

 

Since this is a public forum, we don’t have access to individual AdWords accounts. Given the specifics of your query, we’d recommend referring to the policy related email you received. Typically, these emails will provide you with detailed next steps to follow; however, if you’re having trouble, we'd suggest reviewing this article about fixing suspended accounts.

 

Alternatively, you may request an appeal using this link.

 

I hope this helps.

 

Best,

Spencer