Account suspended[ Edited ]
December 2016 - last edited December 2016
I have tried to remove all the campaigns to fix the problem , however for some reason i can't remove anything. So i don't know i i need to delete the account and start over to fix this problem.
this is a email that i got. I have tried to remove all the the adds and still no solution ....
As mentioned in our previous email, you've submitted ads that violate our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. For more information about suspended accounts, please see http://support.google.com/
For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/
If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at http://support.google.com/a
If you believe that you meet all of the above requirements and want to make an appeal, please fill out the following form: http://support.google.
Please be aware that we can't process your request unless our policy guidelines and terms and conditions are met.
We appreciate your cooperation.
The Google AdWords Team
So Google said that your ads violated their policies, but they didn't state which policy. Here is Google's list of policies: https://support.google.com/adwordspolicy/answer/6008942?hl=en
Go through that list and see which ads violated a policy, or if your website violates one of their policies. If you find what is wrong, you can fix it and then contact Google to review your account. If your website falls under their restricted content, then you are not allowed to advertise with Adwords.
It's very hard to get an account un-suspended, but maybe one of the mods on here can help you get in touch with Google.