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Account suspended due to policy violation: no online purchasing means?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i was trying to create feed and products are listing in list but my account is suspended can you explain and guide us to solve the issue so we can move further, my website url is http://gorusticx.com

Account suspended due to policy violation: no online purchasing means?

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hi Arvind,

 

Welcome to the Google AdWords Community

 

I am sorry that your account got suspended. This might be a UX issue.

 

I tried using your website to buy a HANDCRAFTED WOODEN ELEPHANT STATUE but couldn't. When I add to cart, no action is taken. When I click on 'Buy Now', it takes me to the checkout page and tells me my shopping cart is empty.

 

Maybe you need to look at the issues surrounding your website. I will also advise you secure your website with SSL as an ecommerce site is a very sensitive one.

 

Once you have fixed the issues, you can get ahead to request a review for your account.

 

All the best.

 

Thanks,

Taslim

 

Account suspended due to policy violation: no online purchasing means?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello,

I have the same issue, all the feeds are suspended and all has the same problem.

Account suspended due to policy violation: no online purchasing means

 

My shop works well and you can purchase in all the countries where I try to put Merchant

I have checked all the languages, and in all it is OK

My url is https://automatic-pill-dispenser.com

 

I will appreciate your answer.

Thanks

Account suspended due to policy violation: no online purchasing means?

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

Hello Enrique,

 

Your website contains lot of medical term , and some time the automated program detects these keywords and suspend's the account.

 

best solution would be contact support and make necessary changes on landing pages.

Account suspended due to policy violation: no online purchasing means?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank's Anand,

 

I have take out the keywords, but the matter is there is noway to have support for people of Merchant, the only way is to use Adwords people to ask questions, but they are not specialist in those matthers.

 

Thanks y will wait for a new evaluation.