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Account reactivation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There,

Recently i had open an account at adwords then created an ads too. after few moment it status me "Under Review" i had then cancelled my account without understanding adwords. i have just read a lots about policy and terms and goes back go to account to reactive it.

 

i already reactivate my account but still it showing message me account is cancelled (upper side notice)

 

I have following issue to resolve

  1. How to disappear "reactive your account"
  2. I cannot make payment it says "Contact us to remove the hold on your account" (during payment time)

 

Please help me to resolve this matter and start my ads.

Regards

 

Re: Account reactivation

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Shu,

Even after the account re-activation, the cancellation notice alert may remain visible for upto 24 hours. So, I would suggest you to wait for sometime if it has been less than 24 hours since account re-activation.

Please find the link below for more information:

https://support.google.com/adwords/answer/2375392?hl=en

If the problem does not solve later, You should contact the Adwords Support Team

Adwords Team Contact: https://support.google.com/adwords/answer/8206