AdWords
2.1K members online now
For issues or questions regarding logging in, account access, or account security
Guide Me
star_border
Reply

Account got suspended and trying to make an appeal

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our account got suspended on October 2nd 2016. After reviewing all the possibilities of all the violations we have decided to redesign the website so that we would not violate any google policies. I have tried appealing to google from the account and we receive the same mail all the time.  please see the email below.

 

*** Please do not respond to this system-generated email. ***

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google. 

For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/select/tsandcsfinder

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at 

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form: 

Please be aware that we can't process your request unless our Terms and Conditions are met.

We appreciate your cooperation.

Sincerely,
The Google AdWords Team

 

If there is anyone who could guide me in getting our account reviewed by google we will be extremely great-full   

1 Expert replyverified_user

Account got suspended and trying to make an appeal

Top Contributor
# 2
Top Contributor

Hi there;
What was the reason for suspension mentioned in the first  email received from Google? (Look for this email - it is the key for understanding the issue)
Please share the URL of the site suspended.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Account got suspended and trying to make an appeal

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@MosheTLV Like you said please check the first email.

 

Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions. Please note that this means your account and any related accounts have been suspended, you can't create any new accounts, and your ads will no longer run on Google, our search partners, or on Display Network placements.

If this is an error, we want to get your account back up and running as quickly as possible, and your Google team is here to help. Here's the account:

 

Can you help me out with this

Account got suspended and trying to make an appeal

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@MosheTLV I have made all the changes in the account and the website. I have sent an appeal again but seriously need help to get them to verify properly

Account got suspended and trying to make an appeal

Top Contributor
# 5
Top Contributor

Please share the website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

MRe: Account got suspended and trying to make an appeal

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Moshe,

Please find the website url as requested:

http://berge.co.in/

Account got suspended and trying to make an appeal

Top Contributor
# 7
Top Contributor

I noticed that I cannot buy....

Anyway, It seems that a  thorough  review is required to find the violation(s). This is beyond our scope here.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Account got suspended and trying to make an appeal

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

@MosheTLV 

Yes we don't sell in our website and our main aim is to receive brand presence online. As you have gone through the website can you please guide me in how can i get my account thorough review. Because I believe that we are free from all kinds of violations to my knowledge.