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Account Transfer

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# 1
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There is currently an agency handling a customer's google ad word accounts. The client no longer wants to deal with that agency. Yet, they won't hand over the client's google account number or transfer with cooperation. What is the recourse? Is there a way to look after it?

1 Expert replyverified_user

Re: Account Transfer

Top Contributor
# 2
Top Contributor

Hello @Wanda M

This is not an easy question...

This depends:

  • Whether there is a a contact between the agency and the client;
  • Who accepted the Terms and Conditions;
  • Who is charged by Google, etc.,,,
  • Generally speaking; unless there is a contract between the parties, the one who accepted the TOS and paying the charges, is the one who is considered the account owner.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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