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Account Orders Not Saving

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Has anyone experienced account orders not saving periodically? This has happened to us randomly for the last few months. The scenario is this - we are adding multiple budget orders to a campaign, it looks like everything has saved correctly but when you go back in one is missing.

 

We contacted support but because we cannot replicate it every time, we haven't been able to get a good answer.

 

Thanks in advance.

Re: Account Orders Not Saving

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

you should clear your cache and try again as is listed in this post <edited by a Community Manager as noted below>

 

 

 

Note: this post has been edited by a Community Manager, per Community Posting Guidelines.