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Account Error in Merchant Center

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have disabled automatic updates for my feeds to Merchant Centre and subsequently updated the feeds but I still have errors in my account notifications due to automatic updates not taking place.


My questions are:


1. Are these required (they are optional in the settings)?

2. Should this stop my ads being displayed, this is the reason give by Google, everything else is fine in the diagnostics section.

1 Expert replyverified_user

Re: Account Error in Merchant Center

[ Edited ]
Top Contributor
# 2
Top Contributor

(1) optional;
(2) unlikely but possible.


disabling the optional automatic-item-updates feature simply means
that google will not change item-data, for the shopping-ad, based
on appropriate changes to the site's link landing-page schema-data --
before the updated (feed) data has been re-submitted.


the website is still crawled for policy issues and
the automatic-item-updates issues will remain --
for 30-days, or as messages that may usually

be simply ignored.


if the automatic-item-updates feature was updating items
then, disabling the feature could trigger a disapproval --
until the feature is enabled and properly implemented
or after the (feed) data is updated and resubmitted.


regardless, the submitted products-data must still be kept up-to-date with
the website and physical reality, at all times -- or is otherwise a policy
violation and grounds for disapproval or a suspension, at any time.


the optional automatic-item-updates feature simply helps to prevent
such disapprovals or a suspension -- assuming the schema is updated
before the resubmit, the website can respond properly and fast enough
to all google's crawl requests, the price or inventory discrepancies
are few and infrequent, and the inventory-resubmit happens within
a reasonable time frame.


accurate, up-to-date, fresh, data, is still required
regardless of the feature being disabled or enabled.


otherwise, a merchant-center shopping-ads support specialist at google
may be contacted directly to look into the submitted data and accounts.