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Accessing Adwords using email associated to existing adwords account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there, 


Inadvertently, two separate Adwords accounts were created for our company. We have since decided to use just one and create different account users. However, because I was the owner of one of the previous accounts (which I now cancelled), Adwords still says I cannot have 2 Adwords accounts associated with one single email address. How can I make sure my previous Adwords account is deleted and/or gain access to the new Adwords account (ideally using my same gmail address)?


Thanks for your help!


1 Expert replyverified_user
Marked as Best Answer.
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Accessing Adwords using email associated to existing adwords accou

Rising Star
# 2
Rising Star

Hi there,


Cancelling the account wouldn't help in this case, since the email address would still be linked to the old account. You'll have to unlink the email address from the old account by introducing another email address.


Here's a nice article on this issue you can follow. I'd suggest following steps in the article to get your email address unlinked (and give access to the new account) or use a different email address altogether.


Feel free to write back!


Sumanth Sridhar