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Understand Google's advertising policies, including ad approval status and account suspension
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why do you want some pharmacy licence from me?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

all my ads were disapproved, saying that I promote pharmacy, and Google needs pharmacy licence from me.


the funny thing is, that my business is no pharmacy at all, I re-sell sport nutrition only.


My ads have been down for several days now, me and my colleague have already sent several emails to the support team, yet no response. Just couple minutes ago, I tried your support chat - nit is just not working at all...


To sum up, I have money at my Adwords accounts, but my ads are disapproved, without any relevant reason - I legally resell sport nutrition only.


I hope you can help me to resolve the issue and approve my ads very soon.

1 Expert replyverified_user

Re: why do you want some pharmacy licence from me?

Google Employee
# 2
Google Employee

Hi Ivan,


Thanks for your posting. Please check your email (listed in your Adwords account) for information on how to resolve your Adwords issue.