AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

2.6K members online now
2.6K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me

website guidelines for tech support business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

what we can do or keep in mind to design website for technical support business which does not voilates google's user safety policty?

2 Expert replyverified_user

Re: website guidelines for tech support business

Top Contributor
# 2
Top Contributor

unfortunately, if the real-world business model of the company
does not meet google's requirements then absolutely nothing
can be done on the website that would allow that business to
be advertised -- regardless of the type of business.

generally, the website must follow all google's policies
and reflect how the business operates with respect to
its customers -- what your business does and how it
works, regardless of the type of business.

google's related policies should be here --


Re: website guidelines for tech support business

Google Employee
# 3
Google Employee

Hi Rashid,


In essence Celebird is correct. As long as your company and website are in compliance with Google's Adwords policies (including user safety), you can run a tech support website. I'm including a short description of our policy below: 


 We have longstanding policies against ads, websites, and businesses that appear to be generally deceptive or misleading to our users. The primary concern of this space is our user’s safety. Per the User Safety Policy, we we do not allow businesses that we feel may pose a harm to our users.

We take many factors into consideration when assessing User Safety compliance. Our review is extensive and we cover a number of areas to ensure we are reaching an accurate conclusion. In many cases these issues are not fixable, as the fundamentals of the business itself is the primary concern. As always, you can contact support via email or submit a suspension appeal here.

If you or any other Advertisers notices unfair or violation of the Adwords policies, you will need to file a complaint on this form Each complaint will then be evaluated by our specialist team and appropriate action will be taken, if required.