AdWords
4.1K members online now
4.1K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

under review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've created my ad on February 26
And is still under review and always show me this message

 

 

Your account is currently under review. We periodically review accounts for security purposes and to verify billing information, which takes about 2-3 business days. Your ads won't show during this time period, but they'll automatically be eligible to show again as soon as the review is complete."

 

What can I do , especially I live in the present time in Malaysia and there are very difficult to communicate with the Google office in Malaysia , their phone most often disabled or puts me to waiting 10 minutes without a response. and there is no any responses to e-mails.


any body can help please?

Re: under review

Community Manager
# 2
Community Manager

Hi Mohammed, 

 

Welcome to the AdWords Community. Thanks for posting your first question here. The review usually takes 2-3 business days and your account should resume. Anyway, I'm requesting a support specialist to look into your account. You should hear an update soon.

Best,
Mini

Re: under review

Community Manager
# 3
Community Manager
Hi Mohammed,

I confirmed that your account is out of review now. Let me know if you have any further questions.

Thanks,
Mini

Re: under review

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Mini,

Thank you so much for your kind reply, but my Ad is not active yet and it's still under review until this moment! It has been 10 days already!