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Understand Google's advertising policies, including ad approval status and account suspension
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suspension

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I tried to run a campaign for the first time starting on friday or saturday past, I log into my account to see if 

it was activated, and now I am suspended, why? I don't know what I did wrong, and why so severe, for a first time user?

tried to call the local support and cant get to anyone., someone please help.

2 Expert replyverified_user

Re: suspension

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
here is the letter i received
Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with

our Advertising Policies and our AdWords Terms and Conditions. Please

note that this means your account and any related accounts have been

suspended, you can't create any new accounts, and your ads will no

longer run on Google, our search partners, or on Display Network

placements.

If this is an error, we want to get your account back up and running

as quickly as possible, and your Google team is here to help. Here's

the account:


To learn more about AdWords suspension policies, please visit
http://adwords.google.com/support/aw/bin/static.py?

topic=28449&guide=28446&page=guide.cs&hl=en_US.

If you have a prepaid balance remaining in your account, you can

request a refund at any time by following the instructions at

http://adwords.google.com/support/aw/bin/answer.py?

answer=8440&hl=en_US.


This message was sent from a notification-only email address that

doesn't accept incoming email. Please do not reply to this message. If

you'd like to reach us, you can contact us through the methods

described at http://adwords.google.com/support/aw/bin/request.py?

&contact_type=form_r0&hl=en_US.

Sincerely,
The Google AdWords Team

Re: suspension

Top Contributor
# 3
Top Contributor

Hi there;

Please share your website UR:

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: suspension

[ Edited ]
Visitor ✭ ✭ ✭
# 4
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Hi MosheTLV, I only have a video explaining the benefits of a program I belong to.give me a second and I will provide the URL and the URL in the description

Re: suspension

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Re: suspension

Visitor ✭ ✭ ✭
# 6
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I also had an adwords campaign, but it has always been paused, I never started it, and its just for a towing company, and the website is relevant,http://roadsidetowing.us, Also,I just looked into my bank account and google took out an additional dollar, for what I dont know

Re: suspension

Top Contributor
# 7
Top Contributor

What is the URL promoted? You MUST have a web site you promote using Adwords 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: suspension

Visitor ✭ ✭ ✭
# 8
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I've included the video URL which contains the website to be promoted In the description wakeupnowhub.com. And the website I used for promotion for adwords search is roadsidetowing.us

Re: suspension

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
So I don't know which one caused it

Re: suspension

Top Contributor
# 10
Top Contributor

Hello again;

This site violates a number of Policy sections;

Start by reading and complying with the user safety; and financial services sections.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’