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site suspended for malware, but Webmaster Tools shows site is clean!

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've started a Campaign from my mcc account for my client today. Few hours ago got an email says they have suspended my client's site because of malware on site, but when I log into Webmaster Tools, it says the site is clean.

The Adwords campaign has indeed been suspended, but there is no indication in Adwords or Webmaster Tools as to why this occurred. For example, on the the Malware tab of Webmaster Tools, it shows a longstanding clean bill of health for the site.

 

What to do now?

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Ahmed Ali (Collaborator ✭ ☆ ☆)
September 2015

Re: site suspended for malware, but Webmaster Tools shows site is clea

Community Manager
# 2
Community Manager
Hi Kahalid,
If your website has been suspended for malware, you'll need to submit it for review. Please do that by following step three in the link below:
https://support.google.com/adwords/answer/1704383?hl=en

Kathleen

View solution in original post

Marked as Best Answer.
Solution
Accepted by Ahmed Ali (Collaborator ✭ ☆ ☆)
September 2015

Re: site suspended for malware, but Webmaster Tools shows site is clea

Community Manager
# 2
Community Manager
Hi Kahalid,
If your website has been suspended for malware, you'll need to submit it for review. Please do that by following step three in the link below:
https://support.google.com/adwords/answer/1704383?hl=en

Kathleen

Re: site suspended for malware, but Webmaster Tools shows site is clea

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I've contacted with Adwords Support team. They give me a list of url & telling that are bad url, I've to remove or clean them. I,ve cheched all of them & not found any problem yet.
Here is the List -

[edited - links removed]

Re: site suspended for malware, but Webmaster Tools shows site is clea

Community Manager
# 4
Community Manager
Hi Khalid,
The AdWords representative you were speaking with will be in touch to re-iterate the instructions he gave you earlier.

I am also going to remove the links from your above post to protect the community from (potential) malware.

Kathleen

Re: site suspended for malware, but Webmaster Tools shows site is clea

Community Manager
# 5
Community Manager
This 2014 thread has been closed to new replies.

Should anyone have a new or unanswered question related to this topic, please start a new thread with a descriptive subject line, and post a clear, specific and detailed question.

This will improve the visibility of your question as well as help other forum members to understand your question fully, and answer it in a useful and effective way.

If your question involves suspected Malware on your site or sites,, however, please do not post the URL of the site or sites, as this has the potential to put other Community members at risk.

Thank you.