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on mobile adds

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Today at 21:15 i looked at my mobile add.
I notice that under my paid add there is another tel no , which is not our Number but is using our Add. Can anyone explain??  . Thank you

Meir.

2 Expert replyverified_user

Re: on mobile adds

Google Employee
# 2
Google Employee

Hi Meir 

 

Thanks for posting! This sounds like the Google Forwarding number from what you've described. This link here explains this in more detail if you'd like any more info on this. 

 

A. 

Re: on mobile adds

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

No this is not the issue, The no of other co is on top of their add and it looks like part of my add (only on smartphones)

Other Q is just how to do the same ?? So my no shows on top of my add ? Thank 

Re: on mobile adds

Top Contributor
# 4
Top Contributor

Hi there,

 

I think Alys got it right... the only way to have your company number (with a Google forwarding number or not) is to set up a call extension from the 'ad extensions' tab, and selecting it from the drop down list. See this link for more info:

 

https://support.google.com/adwords/answer/2453991?hl=en#upgraded

Jack Porter-Smith
Jack's G+