Re: hello my adwords account is suspended today
I wish I could help you.
Actually, I wish ANYBODY could help you.
Google's concept of "Customer Service" is "Ignore 'em until they go away."
(I'm NOT JOKING about that.)
Google maintains -- for the time being, at least until the anti-trust suit is filed -- that they have the authority to cancel your account at any time for any reason, and they DON'T have to give YOU a reason.
Yes, they're exactly that arrogant.
Google has exiled two of their employees, Zee and Mini, here, but they provide no value to Google or its customers (us). Why they even HAVE A JOB, is a mystery. There is no job for them to have. They must have a relative or two high up in the company, and they got sent here to be out of the way.
There are non-paid "volunteers" who will try to help, but please remember: These are people doing work for free, that Google, a "for profit" company, should otherwise be PAYING people to do. So, when you get a response from one of them keep in mind, that their advice comes from someone who is willing to do free work for a for profit company, and heed their advice appropriately. ALSO, they have NO power to get Google to actually DO anything.
I realize this doesn't help,but you deserved to know the desolate landscape that is Google "Customer Service."