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hacked with after starting my AdWords campaign

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Has anyone heard of a website getting hacked after starting adwords? It seems very coincidental that I got hacked as soon as I have started a campaign. My site has been around for 7 years without any problems, but a few days after I ran adwords then BAM! my website got hacked!!! too close to not be related..
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Marked as Best Answer.
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Accepted by Mini-CM (Community Manager)
September 2015

Re: hacked with after starting my AdWords campaign

Top Contributor
# 3
Top Contributor

Hello,

 

I think it's a pure co-incidence which you are talking about here.

 

I haven't heard like this ever before and have not witnessed anything for any of my clients.

 

If I talk from a different perspective, it has to relate with the two aspects of online marketing i.e. bad and good experience. It's unfortunate that currently you are a victim of bad experience.

 

I would suggest you to take immediate action and work in getting your website fixed ASAP. Once you fix the site, get in touch with Adwords support for a site review so that you get a green flag for advertising it.

 

Additionally, you might be interested in using this tool :

http://www.google.com/safebrowsing/diagnostic?site=example.com , where you can check the status of your website by replacing example.com with your website URL once the website is fixed.

 

Just a thought!

Pankaj

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Re: hacked with after starting my AdWords campaign

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Like I said, both incidents are too close together not to count out. I have been up for 7yrs quietly operating my site, now suddenly I setup adwords, I get hacked!
I put back a previous "clean" version of my site, but within 2 weeks, they came back in. This time much more extensive. I know this doesn't take away from the fact that there's a vulnerability in my site, but this is a big hassle to deal with. Now I have to find someone to fix my site for me with updated and more secure stuff. Smiley Sad
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: hacked with after starting my AdWords campaign

Top Contributor
# 3
Top Contributor

Hello,

 

I think it's a pure co-incidence which you are talking about here.

 

I haven't heard like this ever before and have not witnessed anything for any of my clients.

 

If I talk from a different perspective, it has to relate with the two aspects of online marketing i.e. bad and good experience. It's unfortunate that currently you are a victim of bad experience.

 

I would suggest you to take immediate action and work in getting your website fixed ASAP. Once you fix the site, get in touch with Adwords support for a site review so that you get a green flag for advertising it.

 

Additionally, you might be interested in using this tool :

http://www.google.com/safebrowsing/diagnostic?site=example.com , where you can check the status of your website by replacing example.com with your website URL once the website is fixed.

 

Just a thought!

Pankaj

Re: hacked with after starting my AdWords campaign

Top Contributor
# 4
Top Contributor

Hi Rogerpicc,

 

I will tend to side with the others here in saying that AdWords doesn't cause nor technically could it be the cause of any attack on your site.

 

Personally, I have a bit of web development background and have dealt with, unfortunately, a number of different 'hacking' situations.

 

Here are some questions that are of interest to me.

 

1.  How did you find out that there was an issue with your site?

2.  What does 'hacked' mean in this situation?  What are the symptoms and current issues?

 

If you would be so kind as to elaborate, we may be able to put your mind at ease about adwords and can possibly help point you in the right direction to get some help.

 

-Tom

 

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: hacked with after starting my AdWords campaign

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks for the replies. I may have to say that the new exposure has probably caught the eye of these hackers. What I meant by hacked is that they have I started new code on my site which redirects users to Canadian pharmacy sites selling viagra... is this not hacked?
Google and my hosting company godaddy both notified me of this problem. I get a red screen from Google warning me of malware on my site each time I try to visit it. I have been using PR
Portable devices (android,iPad,etc) instead of my desktop computer to get there since I need some information from my site regularly.
Any other ideas out there for me? Is there somewhere I can go online to tell me what are the vulnerabilities of my site are?
Thanks

Re: hacked with after starting my AdWords campaign

Top Contributor
# 6
Top Contributor

Hello again,

 

I would encourage you to read these webmaster guidelines in case the website is attacked. This should help you in taking the appropriate steps to rectify the website.

 

Hope that helps!

Pankaj

Re: hacked with after starting my AdWords campaign

Google Employee
# 7
Google Employee

> Thanks for the replies. I may have to say that the new exposure has probably caught the eye of these hackers.

 

That would be my guess too.  Now that you're paying for ads to drive traffic to your site, the site is a juicier target for hakers.

 

> What I meant by hacked is that they have I started new code on my site

> which redirects users to Canadian pharmacy sites selling viagra... is this not hacked?

 

That sounds hacked to me.  If you're using a content management system (PhpBB, wordpress, etc.) I'd suspect a bug in there, especially if you're not on the latest version.  If you're running that software yourself, upgrade to the latest version with all the security patches.  If all the software is supplied by your web provider, you should contact them and tell them what happened, since the vulnerability could be on their side.

 

You should also change all your passwords, make sure you don't use the same password on more than one site, and take all the other usual precautions.  Do that first, then fix the site and keep an eye on it for a while.  If you're very lucky and this was caused by a cracked password rather than a software vulnerability, then it may not happen again.

 

> Is there somewhere I can go online to tell me what are the vulnerabilities of my site are?

 

That is unfortunately a huge topic.  I don't know of any such service, though a Google search may turn something up.  Lots of web and content management servers have vulnerabilities, especially in older, unpatched versions.  If you're not very technical or are having trouble figuring out what happened, you may want to hire a consultant to fix this and lock down your site.

 

Laura

AdWords engineer