AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

3.1K members online now
3.1K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me

eligible status for weeks

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently set up a shopping campaign and this is day 5 of "eligible" status after setting up billing information. My ads do not appear in the diagnosis test either. I can not figure out what i have to do and no resource that i have found discusses this issue. I'm hoping someone can explain/help with this.



Re: eligible status for weeks

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Jason,

There could be multiple reasons.

1) Assuming the you have a new account setup (since its been 5 days you submitted billing information), could be your account in under review because of which the ads might not be serving.

2) Did you check whether your Google merchant center data feed is approved.

3) Could you check whether your campaign location targeting is same as your data feed.

4) Did you check the bids