We've had a number of ads disapproved and the reason stated is 'Online pharmacy certification required'.
The AdWords account in question is not a pharmacy, but a health related charity. How can I go about getting my ads re-approved?
Is there a phone number that I can call to get in touch with an AdWords account manager?
Thank you in advance for your replies.
Adwords has very specific policies for advertising anything health-related. Here is their advertising policy page regarding healthcare, and towards the bottom you will find a link to fill out their application form for certification: https://support.google.com/adwordspolicy/answer/176031