AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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clicks on disapproved ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

so my ad was disapproved over an "http code error" but when i checked my ad details, it shows that there have been clicks on my ad. The htt" code says that my website doesn't open (even though every time i chck my site it works fine) so how do i fix it? i'm getting billed by clicks yet i have no way of fixing the problem that i smaking my ad not run.

 

M

1 Expert replyverified_user

Re: clicks on disapproved ad

Google Employee
# 2
Google Employee

Hi Marian,

 

Thanks for your question. I have referred your post to our support team. They should be contacting your via email shortly. If you do not receive an email, check your spam box. They should be able to get this sorted out. 

Re: clicks on disapproved ad

[ Edited ]
Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi Marian A

 

Click and impression on adwords take few hour to update so may  be in your case you made your ads which was approved for a while and during this period of time you get a click and when google get that their is problem in your website and it's not get open then they disapproved your ads .

 

Here is the link for url policy

https://support.google.com/adwordspolicy/answer/1310892?hl=en&ref_topic=1310863