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Understand Google's advertising policies, including ad approval status and account suspension
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adwords display account - under review

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hello,

 

We have a new clean MCC, and a new adword account under that.
We have a brand new display only campaign on weight loss.

 

Our site is a compilant weight loss site, no issues, no claims...

 

No warnings in the account, says nothing about being under review, ads are approved, while placement status says: 'this ad has been disabled from serving'.

Does this mean the account is under review, is this standard for new accounts?

How long does review usually take?

 

Thank you in advance,

 

Imre

 

 

2 Expert replyverified_user

Re: adwords display account - under review

Top Contributor
# 2
Top Contributor
Hi Imre,
This is usually for a policy violation.

See instructions here on finding out the exact reason and submit an appeal.

Re: adwords display account - under review

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Thanky you for the reply.

No notice of any policy violations received, and ads have been approved.
I have been informed that they sometimes do standard account reviews on new accounts in certain categories.

Re: adwords display account - under review

Top Contributor
# 4
Top Contributor
Weight loss is a "sensitive issue". Can we see the website?
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: adwords display account - under review

Top Contributor
# 5
Top Contributor
Hi Imre,
Yes, in almost EVERY instance I've experienced an account go into review, no matter what the subject. As @MosheTLV mentioned, if we can see the website, we'll be able to advise further.

Re: adwords display account - under review

Follower ✭ ☆ ☆
# 6
Follower ✭ ☆ ☆

Thank you for the replays.

 

We would prefer to keep the site private.
We were asking in general about the account review and how we can verify?

Re: adwords display account - under review

[ Edited ]
Top Contributor
# 7
Top Contributor

Hi there;
Google does not disclose the reason for suspension. We try, based on our experience with Policy issues, to help users to "identify" the reason and fix the site. Based on past history; we have been quite successful.  Smiley Happy However; for that, we need to see the site;


Many don't wish to post the URL; however, the goal of this community is to share information  with / among others and, to serve as a source of knowledge for other users searching for similar cases.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’