AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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adwords account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

why my account is suspended?My organization work with 3 country.

1 Expert replyverified_user

Re: adwords account suspended

Google Employee
# 2
Google Employee

Hi there,

 

Thanks for posting. Did you receive an email notifying you of the suspension? Can you explain what it said? Would you also be able to post your website so we can take a look it in relation to AdWords policy requirements?

 

Thanks! 

Re: adwords account suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with our
Advertising Policies and our AdWords Terms and Conditions. Please note that
this means your account and any related accounts have been suspended, you
can't create any new accounts, and your ads will no longer run on Google,
our search partners, or on Display Network placements.

If this is an error, we want to get your account back up and running as
quickly as possible, and your Google team is here to help. Here's the
account:


To learn more about AdWords suspension policies, please visit
http://adwords.google.com/support/aw/bin/static.py?topic=28449&guide=28446&page=guide.cs&hl=en_US.

If you have a prepaid balance remaining in your account, you can request a
refund at any time by following the instructions at
http://adwords.google.com/support/aw/bin/answer.py?answer=8440&hl=en_US.


This message was sent from a notification-only email address that doesn't
accept incoming email. Please do not reply to this message. If you'd like
to reach us, you can contact us through the methods described at
http://adwords.google.com/support/aw/bin/request.py?&contact_type=form_r0&hl=en_US.

Sincerely,
The Google AdWords Team

my site is rappresentative an history .the history can show god and bad.ok?any infraged any our policy.thanks.

Re: adwords account suspended

Google Employee
# 4
Google Employee

Hi again,

 

Thanks for providing that information. The email mentions T&C's, and not a policy violation. 

 

As such, you'll need to contact the Support Team so they can take a more in depth look at your account. 

 

You can contact them via this form: https://support.google.com/adwords/contact/pf_suspended , or you can call the phone support line. The numbers are here: http://goo.gl/RossSA .

 

Best of luck! 

 

 

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I submitted the form but the site is still pending. Is this normal?

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
someone there?

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Does any of the web pages you are linking to in your Adwords ads violate any of these policies (Grab a coffee as it will take a while!);

>> https://support.google.com/adwordspolicy/topic/1626336

It's pretty tough to get a suspended account activated again as it's almost impossible to know why you were suspended in the first place as Google won't tell you. See official response above for example >> Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions.

Clear as mud and so helpful Smiley Happy

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
"..my site is rappresentative an history .the history can show god and bad.ok?any infraged any our policy.thanks.."

Not sure what you mean here?

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
but be more serious. are the usual American. You've suspended the account for anything. you are ridiculous and I hope that you putin face **bleep** priest's hat.