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Understand Google's advertising policies, including ad approval status and account suspension
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adwords account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So i called the 6325654522umber provided, input my customer ID and it said after reviewing my ads/whatever, it has determined they dont comply!?!? Really? This is being done by a company that consistently handles adword campaigns. Cannot get a live person to deal with, cannot get assistance, and can't seem to get a straight answer. 

My website is in compliance√

Billing info correct√

Adword ads done by knowledgeable professional√

So what exactly is the problem?? I wish we could find out. Right now it seems as though my competition must have paid extra to keep me from getting approved...hmmmm. If in fact there is someone that can assist with this, not just say they're going to look into it, then never get back to me...please step forward. I would love to get this resolved and quit losing money (time invested, ad creation, lost revenue because other advertising canceled in favor of this), etc...

 

My customer # is 

2 Expert replyverified_user

Re: adwords account suspended

Top Contributor
# 2
Top Contributor

Hi Steve, sorry to hear you're having problems.

 

No one on this board can see your Account so it's very hard for us to offer advice without some specific details, for example:

 

#1  What was the reason given for suspension?

#2  What is the address of the site being advertised?

 

We'll try to help but we'll need some more information.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: adwords account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

There seems to be no answer as to why it's suspended...only under review, or doesn't comply, depending on the source. I sent an email, and the site said to call them to speak to a live specialist. When i got someone live on the phone, she said there is no live support, only email...go figure.

www.generationspressurewashing.com is the site ( very simple and basic). I know this is just the forum (now anyway) so i apologize for inundating everyone with a topic that seems fairly prevelent. Thanks for listening guys.

Steve

Re: adwords account suspended

Top Contributor
# 4
Top Contributor

Hi there;

>>> "There seems to be no answer as to why it's suspended...only under review, or doesn't comply,"


Please copy / paste here the suspension email received from Google; - This could give us some indication as for the next step in helping you.
Do not include any personal info (e.g. Email, CID...) -

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: adwords account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
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