AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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adwords account suspended due to misleading website

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hey my adwords account was running all good. i have travel agency business in california. i have all the registered docs and everything. my website is http://cheaponflights.com/ and it shows the discounts and everything with conditions apply. But google sent me an email saying that it has been suspended due to misconducting behaviour. I fixed my website but there is no one i can go and ask for help

Please suggest me what to do if required i can come to google headoffice to show everything.

anyone who can tell me what to do will be great.
Thanks

1 Expert replyverified_user

Re: adwords account suspended due to misleading website

Rising Star
# 2
Rising Star
One problem I found is that when booking a hotel you are asking for credit card details on an insecure page.

Re: adwords account suspended due to misleading website

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆
As @RobSkelton said, you should check back that problem.

And when you make sure you already fix misconducting behaviour issues in your webiste. You can Request a site review follow the link :https://support.google.com/adwords/contact/site_policy


Re: adwords account suspended due to misleading website

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
hey its not an unsecured page. its ask for details if you want to book
hotel otherwise not. but if you want i can check if its unsecured because i
have seen lot of other sites which ask for personal info but google hasnt
banned their ads?

Re: adwords account suspended due to misleading website

Rising Star
# 5
Rising Star
Even if other sites are getting away with something, you still need to fix your own issues. Google is only concerned about the compliance of your site, in this instance.

Re: adwords account suspended due to misleading website

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
what should i change.Please let me know

Re: adwords account suspended due to misleading website

Rising Star
# 7
Rising Star
Booking a hotel room as a guest asks for credit card details on an unsecure page:
http://cheaponflights.com/properties/reservation?adults=2&checkin=07%2F13%2F2016&checkout=07%2F14%2F...

I can't tell you if that is *the* problem, but it is one the Google doesn't like.

Collecting numbers for credit or debit cards, bank and investment accounts, wire transfers, national identity, tax ID, pension, healthcare, driver's licence, or social security numbers over an unsecured page which is not SSL protected and without a valid certificate
https://support.google.com/adwordspolicy/answer/6020956?hl=en