AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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adwords account is suspended !

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

adwords account is suspended !
I don't know why .
please tell me about this

 

THX

Re: adwords account is suspended !

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭


Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions. Please note that this means your account and any related accounts have been suspended, you can't create any new accounts, and your ads will no longer run on Google, our search partners, or on Display Network placements.

If this is an error, we want to get your account back up and running as quickly as possible, and your Google team is here to help. Here's the account:

To learn more about AdWords suspension policies, please visit
http://adwords.google.com/support/aw/bin/static.py?topic=28449&guide=28446&page=guide.cs&hl=ar.

If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at http://adwords.google.com/support/aw/bin/answer.py?answer=8440&hl=ar.


This message was sent from a notification-only email address that doesn't accept incoming email. Please do not reply to this message. If you'd like to reach us, you can contact us through the methods described at http://adwords.google.com/support/aw/bin/request.py?&contact_type=form_r0&hl=ar.

Re: adwords account is suspended !

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Hi,

Perhaps if you share the website you were advertising that triggered the suspension someone can give you an insight as to what was the cause.

Re: adwords account is suspended !

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Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

www.mshro.com

 

 

this is show me at adwords account

 Your account is suspended - We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies.

Re: adwords account is suspended !

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭
Your site's in arabic, I assume your ads were in arabic as well? What was the email you received before the suspension email? Did you get an ad disapproved notice? Did you get a "website disabled" notification? I do not see an obvious violation on the website's homepage, the problem may have been with your ad copy.

Re: adwords account is suspended !

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Mr akkari thx for help me ,

Have not received any email alert, I received an email to suspend the site and i write to Google  13 times the response was in every email is:
---------------
Thank you for us. While reviewing your account, observed behavior specialists suspect in payment activity in this account or other accounts in AdWords. To help prevent any unauthorized activity, was suspended accounts in AdWords.

For more information about the items on the account using AdWords, please refer to the terms and conditions on the link: https://www.adwords.google.ae/select/tsandcsfinder.

If you think you meet all of the terms and conditions, and wish to apply objection to the suspension of your account, please fill in the following form:
https://support.google.com/adwords/contact/pf_suspended
---------------

I asked them to switch the payment method to manual instead of automatic,
  To pay the amount before advertising display, but I do not know what the problem I'm frustrated

Re: adwords account is suspended !

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭
Are you sure your billing details are up to date? Did Adwords successfully charge your account before? I would certainly suggest you fill in the form they provided fully and with 100% accurate details.

If you're unable to get much information via email, I've often had success calling them directly. The Adwords support number is 8000 444 0862 (for the UAE) and they also speak arabic. Smiley Happy

It might also be a combination of billing and advertising policy violations so it's best to get a clarification from support first before submitting the above form. It's also very important to fill the above form accurately as it will be used to verify that you're the account holder in case of unauthorized access problems.

Re: adwords account is suspended !

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I have added my Visa bills covering the amount of the budget for the entire month
Note that the amount of the bill is now only 0.45
Visa cards are recharged and I add the balance of the time of need
I do not know whether it is a problem
Because I am not dealing with riba credit cards
But I will try to communicate with them
Is there a number to Saudi Arabia?
Thank you, brother

Re: adwords account is suspended !

Follower ✭ ✭ ✭
# 9
Follower ✭ ✭ ✭
Yes that would be 800-844-8221 10 AM - 3 PM AST.