AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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account suspended tech support

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

sir,

why my account suspended I dont know kindly let me circle what  and where I mistaken so that I can correct it

1 Expert replyverified_user

Re: account suspended tech support

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Dear Sanjay ,

Tech Support Accounts get suspended mainly for 2 Reasons in india ,

1 . Your Business is based in India but you are providing Services in some other countries related to Tech Support and other stuff. for your account to run smoothly you need to have account made with same country address , and you have to be based in same country and provide service in same country itself.

2. Credit cards also have to be of same country where you are providing services. i.e you have to use credit cards / Bank accounts of same country where you are providing Tech Support .

Google Adwords has recently become very strict in approving Tech Support Accounts because of Lot of Fraud Accounts and services being delivered in past few years .

Re: account suspended tech support

Top Contributor
# 3
Top Contributor

Hi Sanjay,

 

It's unfortunate that your account has been suspended. Technical support related websites based in India have been controversial since long now and AdWords has been penalizing the accounts primarily because of the User Safety Policy which they were missing. That's my understanding.

 

In addition to what Shweta explained above, I would recommend you to read this policy in detail:

 

https://support.google.com/adwordspolicy/answer/6020955?rd=1

 

There are tons of threads you could find related to this issue.

 

https://www.en.adwords-community.com/t5/Ad-Approval-Policy/account-suspended-tech-support/m-p/236131...

 

https://www.en.adwords-community.com/t5/Ad-Approval-Policy/account-suspended-tech-support/m-p/257081...

 

Pankaj