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Understand Google's advertising policies, including ad approval status and account suspension
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account suspended for Policy issue: Counterfeit goods, please help me

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I do not feel violate the rules and do not sell counterfeit goods. if someone could help me?

my domain is www.click-fashions.com

 

I have been using Google Adwords for many years, and has never happened like this

 

below is the text that is sent by google

Customer ID: xxxxxxxxxxxx

Hello,

We wanted to alert you that one of your sites violates our advertising
policies. Therefore, we will not be Able to run any of your ads that link to
that site, and any new ads pointing to that site will also be disapproved.

Here's what you can do to fix your site and hopefully get your ad running
again:

1. Make The Necessary changes to your site that currently violates our
policies:

       Display URL: click-fashions.com


       Policy issue: Counterfeit goods
       Details & instructions:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


2. Resubmit your site to us, following the instructions in the link above.
If your site complies with our policies, we can approve it to start running
again.

Repeated violations of our advertising policies could result in a
suspension of your AdWords account, so it's important to address any issues
as soon as possible by reviewing our policies. To learn more about AdWords
suspension policies, please visit
xxxxxxxxxxxxxxxxxxxxxxxxxxx

Sincerely,
The Google AdWords Team

--------------
Please do not reply directly to this message, as it was sent from a
notification-only email address that does not accept incoming email.
Instead, please contact us at

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Venky
September 2015

Re: account suspended for Policy issue: Counterfeit goods, please help

Top Contributor
# 4
Top Contributor

Hello Venky

You need to provide documentation that all goods / products sold are genuine / original.

Check the following discussion on the same topic;

counterfeit suspension 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: account suspended for Policy issue: Counterfeit goods, please help

Community Manager
# 2
Community Manager
Hi Venky,

Have you already submitted the form in the email? If not, let me know, and I can put you in touch with one of our specialists to get clarification around the violation in your account.

Re: account suspended for Policy issue: Counterfeit goods, please help

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

yes, I already submit it, but they told me to wait about 2-3 working days, I'm curious, what made me get violation? that day, I've friend link in mywebsite, also commercial website. but I've deleted them, thanks for your reply

Marked as Best Answer.
Solution
Accepted by topic author Venky
September 2015

Re: account suspended for Policy issue: Counterfeit goods, please help

Top Contributor
# 4
Top Contributor

Hello Venky

You need to provide documentation that all goods / products sold are genuine / original.

Check the following discussion on the same topic;

counterfeit suspension 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’